Refund and Returns Policy
Effective Date: Decemer 18,2024
Thank you for shopping with RapidInsurance. We strive to provide the best service and support, and we want you to be fully satisfied with your experience. Please review our Refund and Returns Policy below to understand the process for returns and refunds.
1. Refund Eligibility
- Due to the nature of our services (insurance products and consultations), we do not offer refunds once a service has been rendered or a policy has been issued.
- If you believe there has been an error or issue with the service provided, please contact us within 14 days of purchase to discuss your concerns and potential resolutions.
2. Cancellations
- If you wish to cancel your policy before it has been processed or issued, please contact us immediately at info@rapidinsurance.click or call us at 817-980-3368.
- Cancellations may be subject to a processing fee, depending on the specific service or policy you purchased.
- After a policy has been issued or service has been rendered, cancellation may not be possible, and no refund will be provided.
3. Returns
- Since our services are intangible (insurance products and advice), they are non-returnable. However, if there is an issue with the product or service you purchased, please reach out to us within 14 days to request further assistance or review the situation.
- We may offer a reassessment of your situation, an alternative solution, or a discussion regarding adjustments to your policy, depending on the case.
4. How to Request a Refund or Cancellation To initiate a refund or cancellation, please follow these steps:
- Step 1: Contact us at info@rapidinsurance.click or call 817-980-3368 to explain the issue and provide your order details (policy number, date of purchase, etc.).
- Step 2: Our customer support team will review your request and guide you through the next steps, which may involve providing further documentation or clarifications.
5. Non-Refundable Fees Certain fees, such as administrative or transaction fees, may be non-refundable under our policy. If applicable, these fees will be clearly communicated before completing your transaction.
6. Changes to This Policy We reserve the right to update or modify this Refund and Returns Policy at any time. Any changes will be posted on our website, and the updated date will be indicated at the top of the policy.
7. Contact Us If you have any questions or concerns regarding this policy or would like to initiate a return or refund, please contact us:
- Email: info@rapidinsurance.click
- Phone Number: 817-980-3368
- Street Address: 2902 New York Avenue, Euless, Texas, United States
- Website: rapidinsurance.click